Stage 1 · Examine
With you, at the counter.
What we do, in detail
Four services, all processed to the garment's care label.
Program 01 · What the label allows
Dry cleaning & pressing
The label is not a suggestion; it reflects what the fabric, the interlining and the trims will survive. Where a customer wants a process the label forbids we will do it only at their written request and at their risk, because the result is frequently a shrunk or distorted garment.
Stage 2 · Label
Process chosen by what it permits.
Stage 3 · Treat
Stains worked before cleaning.
Stage 4 · Finish
Pressed and checked before return.
Stage 1 · Pre-treat
Collars and cuffs, before washing.
Stage 2 · Launder
At the temperature the label allows.
Stage 3 · Press
Finished to how you like them.
Stage 4 · Regular
Weekly, if that suits you better.
Program 02 · On a weekly rhythm
Laundered shirts
Collars and cuffs need treating before the wash rather than after, which is why some shirts come back with a grey line and some do not. Regular weekly collection works out cheaper per shirt and means we learn how you want them finished.
Program 03 · Fitted, then pinned
Alterations & repairs
Alterations are pinned on you wherever possible, because a measurement taken flat rarely produces the result someone pictured. We will also tell you when an alteration is not worth doing — letting out a garment with no seam allowance simply cannot be done well.
Stage 1 · Fitting
Pinned on you, not measured flat.
Stage 2 · Honest answer
Including when it cannot be done.
Stage 3 · Alter
Quoted before any work.
Stage 4 · Second fitting
Where the change is significant.
Stage 1 · Examine
Beading, trims and existing marks.
Stage 2 · Honest view
What will and will not lift.
Stage 3 · Clean
With trims protected or removed.
Stage 4 · Box
Acid-free, for storage.
Program 04 · Sooner is better
Wedding dress cleaning
Champagne, sugar and perspiration oxidise into brown marks over months, so a dress cleaned a year later rarely comes back as well as one cleaned in a fortnight. We are honest about what is achievable on an older dress rather than taking the fee and hoping.
Got something you are unsure about?
Bring it in. Counter advice is free, including when the answer is to leave it alone.