Examined with you
Pre-existing damage noted on the ticket.
Set stains, heat-fixed marks, dye transfer and sun damage are usually permanent. A cleaner who promises to remove anything is either guessing or about to damage the fabric trying.
Garments are examined with you at the counter, and we say plainly when a stain will not come out.
Cleaning and finishing to the process the garment's care label permits.
See the programShirts laundered and pressed, with collars and cuffs treated before washing.
See the programHems, zips, taking in and letting out, repairs and replacement linings.
See the programWedding dress cleaning and boxed storage, best done soon after the day.
See the programExamine at the counter, follow the label, say what will not lift, and note damage before accepting an item.
Pre-existing damage noted on the ticket.
Anything else only at your written request.
Including when we will not risk the fabric.
Rather than bagged and handed over.
Priced per item. Liability is limited to the depreciated value of an item, so declare anything exceptional.
Suits, dresses, coats and everyday cleaning.
Regular laundering on a set day.
Fitting work and wedding dress cleaning.
Every engagement is quoted after a free consultation. No subscription.
AYA Dry Cleaners Ltd is a private limited company registered in England and Wales under company number 13968757, incorporated in March 2022, trading from 14 All Saints Road, London W11 1HH.
Two things worth knowing before you leave anything with any cleaner. We process garments to the care label; anything the label forbids is done only at your written request and at your risk. And liability for loss or damage is limited to an item's depreciated value given its age and condition, not what you paid or what it would cost to replace — so if something is exceptionally valuable, tell us at the counter and we will discuss cover first rather than after.
Sometimes. Set stains, heat-fixed marks, dye transfer, perfume and sun damage are often permanent, and pushing further risks the fabric. We will tell you honestly at the counter rather than charging for four attempts.
Liability is limited to the depreciated value of the item given its age and condition — not the replacement cost. That is standard across the trade, and it is why you should declare anything exceptionally valuable before leaving it.
Only if you ask in writing and accept the risk. Labels reflect what the fabric, interlining and trims will survive, and ignoring them usually produces a shrunk or distorted garment.
Within a few weeks. Champagne, sugar and perspiration oxidise into brown marks over months, so a dress brought a year later rarely cleans as well. We will be honest about what is achievable.
Only if there is seam allowance to work with. Where there is not, we will tell you rather than taking the work and producing something that pulls.
We will hold it and try to contact you. Items left beyond our stated collection period may be disposed of, so do let us know if you are going to be a while.
Bring it in. Counter advice is free, including when the answer is to leave it alone.